Blogs
Inside the BDMA e-Academy: Construction Techniques
Working in property damage management you are faced with many different building materials and construction types daily. These of course are ever evolving with technology continuously developing. In turn, the construction techniques used to build a property can have a later impact on the restoration process adopted following a property damage claim. There is a…
Inside the BDMA e-Academy: Damage Management Technician
With the damage management and wider industry constantly evolving, it is imperative that technicians are knowledgeable and continuously updated in the ever-changing trade. When a damage management technician is working on-site, it is vital they have the correct understanding and training to deal with the claim correctly. If they do not understand key factors such…
How can the damage management industry positively impact the environment?
Whilst industrialisation is important for the economic growth of the construction sector and associated industries, it can also be harmful to our environment. With climate change being a major concern in recent years and environmental regulations becoming stricter, individuals and organisations are focusing their attention on positively impacting our environment. The damage management and associated…
Continuously upskilling the damage management industry
Building materials and technologies are ever evolving. Consequently, the ways in which the damage management industry develops to meet the standards and requirements of the wider supply chain needs continuous improvement. The expectations of customers and policyholders are that with evolutionary building materials and smart technology comes higher quality restorations, within quicker completion times. However,…
How are we treating customers fairly?
The Treating Customers Fairly (TCF) policy was introduced by the Financial Conduct Authority (FCA) back in 2016. It was brought into play in order to raise the standards of the way companies carry out their business by introducing changes that benefit both the organisation, and the customer. Through the announcement of the policy, organisations were…
The Importance of Health & Safety
You may be well aware that health and safety regulations in the damage management industry are becoming tighter and that the Construction Design and Management (CDM) Regulations are now mandatory. On top of this, environmental legislation is stricter with liability cover compulsory for construction firms as of September 2017. With all of these regulations…
Steps to ensuring GDPR compliance
With the General Data Protection Regulation (GDPR) coming into play on 25th May 2018, many organisations are looking to clean and protect their data to ensure compliance, and the damage management industry is no different. The regulation has been designed to safeguard EU citizens’ data privacy and reshape the way organisations approach data. It doesn’t…
Education is a constant process
The damage management and wider industry is constantly evolving and the need for continuous education is as important as ever. Training is a key element of any practitioner’s career and should be regarded as an ongoing priority to improve knowledge within the field. The benefits of education for those in the industry are endless and…
TODAY’S TRAINING – TOMORROW’S PROFESSIONALS
Claire Johnson looks at the growing demand for BDMA training and the different ways in which the Association is supporting the education of its members and the wider industry BDMA TRAINING was set up in January 2013 to deliver a comprehensive, targeted, training and education programme to support practitioners in the damage management…
BS 12999 – The British Standard For Damage Management
BS 12999 provides a code of practice for damage management practitioners and a point of reference for third parties, incident owners, businesses and members of the public. The BSI’s decision to develop a standard for damage management recognised a need for a common framework for the organization and management of property recovery and restoration following…