Blogs

Guest Blog: Stronger together – why the flood industry needs a unified response to building resilience

By Graham Brogden, Head of Technical Claims – Property & Specialty Risks, Aviva. When a property floods, the impact on the occupier – both physical and psychological – is felt long after the water has receded. Not only do householders or business owners face often devastating damage to their property and possessions, but it can…

How does climate reporting inform the insurance industry?

The current climate is constantly and dramatically changing, and we are seeing the widespread effects of it. From the uproar of wildfires around the world and the surge in stormy weather – many businesses are at risk, including insurance companies facing large pay outs to policyholders for the damage caused by the rapid change in…

Flood risk preparation

It is well known that you do not have to live near water to experience the effects of flooding in your property. It is also understood that you can’t control when and where flooding hits. However, you can prepare for a flood risk effectively, to increase safety and subsequently mitigate the severity of damage. When…

Considering policyholders’ mental health at every step of the claims process

It is unsurprising that a claims process can be traumatic for policyholders. With approximately 1 in 4 people in the UK experiencing a mental health problem each year1, attributed to many factors such as stress, loneliness and loss, it is likely that those going through a claim may feel heightened emotions. As an industry we…

Ensuring an integrated claims supply chain

Collaboration in the claims supply chain is a prevalent talking point in the industry today, with more and more practitioners recognising the importance of it. An integrated supply chain does not only benefit the damage management and wider industry in many ways, but also policyholders too. So, how can we ensure an integrated supply chain…

Guest Q&A: Shaf Govind, Managing Director of CRDN UK

  What current industry trends are dominating your sector right now? We’ve seen an increase in the requirement from our customers to tackle additional elements of an insurance claim for Contents. We are now regularly required to clean not just textile items but also electronics. When it comes to the Contents value of a claim,…

Encouraging loyalty from policyholders

It is not an understatement to say that retaining policyholders in the wider insurance industry can sometimes be a struggle. In the increasingly competitive market, consumers commonly search through comparison sites in order to find the lowest premium and excess costs, rather than renewing a policy with their current insurer. After all, many consumers do…

Guest Blog: A fresh approach to restoring suspended ceilings

By Malcolm Brown, Sure Foot Suspended Ceilings have been a boon to the construction industry since their introduction. With versatile design, the ability to create brighter working spaces and technological advances, they are becoming even more popular for the commercial market. Yet, when it comes to damaged suspended ceilings, there is a miseducation about the…

Understanding the permeability of a building material

The link between water and building damage is something we are all too aware of in this industry. When a property has experienced flooding or an escape of water, it’s important to understand and recognise the impact that this has had on the building material itself. Part of this is determining the permeability of the…

Guest Blog: Technology developments in the damage management restoration industry

By Neale Vickery,  Corroventa. Over the last decade big investments in time, money and intellect have been made by damage management equipment suppliers to offer improved performance and to improve energy efficiency. The latest designs and technologies have helped to improve dehumidification performance, so enabling drying projects to be completed in shorter time frames or with less equipment – or ideally both. Equipment…