In addition to an overview of the generic procedures followed by professional damage management practitioners when dealing with water, flood and fire damage, the course will cover:
• Measuring moisture in buildings accurately to avoid extended drying periods
• Correctly identifying drying systems for cost effective drying
• Understanding how to classify water, flood and fire incidents to help make better decisions
• How drying systems can be used to significantly reduce the scope of building work
• Which materials and building designs affect drying, and how they can be dealt with
• Ways to control indemnity spend in general and improve the customer’s experience

To enable us to condense the virtual training into a shorter time we are also introducing the BDMA Foundation which will be a pre-requisite for people attending virtual training. This will ensure that all candidates have attained a similar level of learning before the course commences. This will contain the following modules available from the BDMA e-Academy: https://bdmaacademy.learnupon.com/dashboard

Mandatory Courses:

• Introduction to the BDMA – 15 min
• BS 12999 – Overview of the Damage Management Code of Practice – 30 min
• BDMA Standards Overview – 15 min
• Supporting Children and Young People after flooding – 45 min
• The Flood Recovery Process: understanding peoples’ everyday realities – 45 min
• Water Damage Management: An Overview – 120 min

In addition, attendees will be expected to purchase and pass the core damage management e-Learning modules:

• Damage Management for Technicians and Claims Practitioners – 5 hours

Prior to your training, you will be sent a handout booklet with information relevant to the course.

Note that the BDMA reserves the right to refuse access to the virtual training course to any candidates who have not completed the mandatory pre-requisite training.