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The BDMA Award 2024 “Digital Innovation of the Year” showcases the best use of digital technology adopted by any organisation in the damage management and wider industry. The winner should demonstrate how technology was used to benefit and improve the efficiency of a project or process and:
- improve customer satisfaction and engagement
- enhance the delivery of the organisation’s ESG programme
- improve the delivery of operational services
- remove complexity from processes by improving the customer journey and reducing costs
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