Corporate Social Responsibility

The BDMA is committed to behaving in a responsible, principled and ethical manner and supporting the social and environmental objectives of corporate partners and stakeholders.

As an accreditation and standard setting body our stakeholders range from individual and corporate members, wider industry partners, national and academic bodies and organisations including, at times, some government departments, to residential and commercial property owners affected by incident damage.


Transparency – we aim to be transparent about our own practices and openly share information and generic data with third parties to facilitate greater understanding and awareness of industry best practice.

Collaboration – we work collaboratively with our partners and alliances, contributing to a consensus on efficient, cost effective and environmentally friendly solutions which benefit both our stakeholders and UK Plc as a whole.

Support for our members – our members are at the heart of everything we do and they are supported to increase their knowledge and skills, through learning and education, in order to gain professional qualifications. Additionally we have processes in place to support members who are between jobs and protocols that enable them to retain their qualifications while looking for work or incapacitated.

Promotion – we actively promote the work of our members and our industry to raise awareness of the importance of best practice, which makes a significant contribution to reducing environmental damage and unnecessary costs, and reduces the impact of damage incidents on affected businesses and members of the public.

Training – we deliver training in damage management best practice via a range of formats, educating those involved in the industry across a number of related sectors. This not only benefits individual learners but improves the quality of service across the industry.

Standards – in addition to our own BDMA Standards, we initiated and chaired development of the first ever British Standard for Damage Management – BS12999 – in collaboration with key stakeholders. This code of practice for damage management practitioners also serves as a valuable point of reference for third parties, incident owners, businesses and members of the public who have a vested interest in this type of activity and its impacts.

Partnerships and alliances – we proactively engage in socially responsible partnerships and alliances.

We are a strategic supporter of the Business Emergency Resilience Group (BERG), part of the Prince’s Responsible Business Network – Business in the Community (BITC). BERG involves Business leaders, government agencies and others working together to help UK businesses and communities become more resilient to emergencies and major incidents. We are proud to have the opportunity to contribute to building more robust and resilient businesses and communities through our involvement with this partnership.

We are also proud to be an official supporter of the Building Research Establishment’s Centre4Resilience which conducts collaborative research into resilience in the new and built environment and the ability to withstand threats from natural and man made disasters. This national and ultimately global resource will be available to the public, government, local authorities, environment agencies and industry.

We are supporting the UK Centre for Moisture in Buildings (UKCMB) which works with partners from academia, government, industry and the public, with the aim of developing a moisture-safe built environment in the UK. Many substantial building problems, including health problems, are caused by excessive or insufficient moisture. Our proactive involvement in UKCMB Technical Working Groups contributes to the Centre’s research and its objective to substantially improve the way moisture risk is understood and managed. (Link to BDMA website UKCMB page)


In furtherance of delivering responsible outcomes our members are required to commit to our code of practice and agree to abide by our Rules.

We will not enter into agreements with any party which could undermine our integrity or be seen as detrimental to our credibility.

We are committed to compliance with competition law. Members of the Board and the Executive Committee, as well as participants in meetings held under our auspices, are required to conduct themselves in accordance with BDMA Guidance on Competition Law Compliance.

The BDMA supports equal opportunities and will not engage in discrimination of any kind, in any context whatsoever.