Challenging Insurance Fraud in 2019

16th December 2019 Author: BDMA Category:

It seems that 2019 was a momentous year for challenging insurance fraud. The government announced plans to fund an AI project designed to tackle fraudulent claims1 and major insurers such as Aviva hav...

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Considering policyholders’ mental health at every step of the claims process

19th October 2018 Author: BDMA Category:

It is unsurprising that a claims process can be traumatic for policyholders. With approximately 1 in 4 people in the UK experiencing a mental health problem each year1, attributed to many factors such...

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Ensuring an integrated claims supply chain

16th October 2018 Author: BDMA Category:

Collaboration in the claims supply chain is a prevalent talking point in the industry today, with more and more practitioners recognising the importance of it. An integrated supply chain does not only...

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